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How New Communication Technologies Impact Your Security System Service

Posted on: March 28th, 2011 by 0jifdnguu 1 Comment

phone lineFor many years, the standard telephone line was the only way for security systems to communicate with the central security monitoring station.

If you had a fire or a burglary, the alarm would alert the central monitoring station through the telephone lines.  Someone at the monitoring station then contacted the police or fire department.

Today, security companies still use telephone lines as a primary communication source.  However, new communication technologies are beginning to emerge.

Because of new technologies such as cellular and internet communication, companies like AT&T are beginning to slowly phase out landline services.  Even the government has announced plans for the country to eventually switch to an all-broadband network.

Obviously, this is going to impact home and business security systems.

So the big question is:  What does this all mean for your home and business security systems?

It means a lot.  But in short, it means you’re going to get better service and protection with these new cellular and broadband technologies.

Home and business security companies are already starting to include new technologies that help security systems better communicate with the central monitoring station.  These new technologies will allow you to keep your home and business more secure.

To help you understand the changes on the horizon, we will provide an overview of the new methods as well as the tried-and-true ways security systems communicate with the central monitoring station.

Phone Lines

As noted earlier, telephone lines have been the standard way for security alarms to communicate with the central monitoring station.

With standard telephone lines, there is one major problem.

If the telephone service is disconnected because of weather or because someone cut the phone line, the security system cannot communicate with the central monitoring station.

Similar problems also occur with telephone service via broadband internet.  Power outages can disrupt internet service, causing communication failure between the security alarm and the central monitoring station.

Some new technologies can help protect against this and enhance your security protection.  The two most popular are cellular and radio.


wireless towerCellular technologies can work as a backup system for regular and cable phone lines.

Cellular technologies in security systems work a lot like standard cell phones.  Should a security system lose connection because of a cut telephone line or a power outage, a backup cellular signal can be sent to the central monitoring station.

With cellular signals, information can be sent one of two ways: directly or indirectly.

In the indirect form, your security system transmits a cellular signal to a third party – often a cellular phone provider – which then sends the signal to the central monitoring station.

In the direct form, known as GSM Primary, a cellular signal is directly sent from the security system to the central monitoring station.

Both of these technologies help to protect against downed phone lines.  However, each has its limits.  Cellular frequencies can sometimes take time to transmit, which can delay communication between the security alarm and the central monitoring station.

Radio Frequency

Radio frequency is becoming another popular option for security alarm communication with the central monitoring station.

Like the cellular communication, radio frequency is used as a backup when standard telephone service is down.  Unlike cellular communication, radio frequency is very fast.

No communication is needed with cellular networks.  This means messages between the security alarm and the central monitoring station are sent without delay.

What This All Means For You

Technology is improving home and business security.  Gone are the days of disrupted security service because of downed telephone lines.

As security system technology continues to change, Hue & Cry Security Systems will continue to stay ahead of the competition.   We will continue to provide you with top of the line security solutions that you can trust.

We already have incorporated these new technologies into our industry leading security systems.  This means faster response times for fires, burglaries and other security issues.

For more information about any of our security solutions, please visit the Hue & Cry Security Systems website.  You also reach us by visiting the Hue & Cry contact page.

Hue & Cry

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One Response

  1. rich says:

    Good article. This is a topic that we can not talk enough about… Bottom line is that the POTS lines are going away and there are alternatives available.

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