Quick Guide For Preventing Shoplifting In Your Store

According to the National Association for Shoplifting Prevention, more than $13 billion worth of goods are stolen from retailers each year. Retailers can protect their store by enacting a few tried and true tips. We recommend store owners do the following:

• Try to understand the techniques shoplifters use to steal items
• Discuss with your employees the best practices that deter the threat of shoplifting
• Make your retail establishment a shopper-friendly experience

Shoplifters often steal merchandise out of sight in a fitting room or a part of the store where it is difficult to see them. Locking fitting room doors and arranging your store so there are clear views where no one can hide are two cost-effective ways to deter theft.

Incorporating your staff into your shoplifting prevention plan is another cost-effective solution. Employees should greet customers when they enter the store and pay attention to suspicious activity. It is less likely that someone will steal if an employee is able identify them. Providing incentives, such as bonuses or discounts, to employees also helps keep them on high alert.

Sometimes shoplifters will switch price tags on items to receive a significant discount. It is important for cashiers to be aware of the actual price of items.

While training your employees is a good first line of defense, incorporating business security solutions and a camera surveillance system adds an extra layer of security, deterring potential shoplifters. Another effective method is placing security tabs on high-priced items.

Security is important, but so is good customer service. Don’t let your shoplifting plan overwhelm you, your employees or your customers.