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Why Use
Hue & Cry

8 reasons Hue & Cry is different from other security and life safety companies:
We guarantee our systems work when needed or we pay your insurance deductible
Fanatical commitment to quality and performance
We show up on time or you don’t pay a dime
Superior customer service…you can SPEAK with a company owner at any time
Complete, comprehensive security and life safety services
Own and operate U.L. top level certified alarm monitoring center
N.I.C.E.T. certified life safety system engineers and technicians
Family company offering world class security products and services

Cities We Serve

Cameron Park
Citrus Heights
El Dorado Hills
Elk Grove
Granite Bay
Grass Valley
Mt Shasta
Nevada City
Red Bluff
San Francisco
San Leandro
San Mateo
San Rafael
Shingle Springs
Walnut Creek
Yuba City
Eagle Point
Grants Pass
Klamath Falls
Shady Cove
Hue & Cry Security privacy policy

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.

1. What Personal Information Do We Collect?

Information You Provide. We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address, phone number or credit card. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. In addition, if you choose, we may share your information with other companies who provide goods or services that you are interested in. Please see the “opt-in/opt-out” selection in Section 4 of this policy.

  • Cookies
    Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the “help” button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.

  • Other Information:
    Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.

  • Information from Other Sources.
    We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

2. How Do We Use Your Information?

  • Customized Shopping.
    We use your information to better serve you by providing a customized shopping experience. As noted above, you may “opt-out” of this customization, or even visit and shop anonymously.

  • Agents.
    We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

  • Special Offers.
    We may send you special offers from time to time, unless you choose to “opt-out” of receiving such offers. In addition, we may also send you special offers from other companies. Again, you may “opt-out”. If we send you offers from other businesses, we do not share your personal information with them. The offers come directly through us. Please see the “opt-in/opt-out” selection at the end of this policy.

  • Business Transfers.
    As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.

  • Law Enforcement.
    If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

3. How Do We Protect the Security of Your Information?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

  • We use encryption to protect your information contained in our customer list.

  • We use a firewall to protect against unlawful intrusion.

  • We limit access to your information on a “need to know” basis.

  • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

  • No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.

4. Your Choice: Opt-in or Opt-out.

It is your choice whether to receive emails or special offers from us or others. The following section provides you with this choice. Please note the default settings.

  • Please send me email or other mail informing me of special offers of your products or services.

  • Please do not send me email or other mail informing me of special offers of your products or services.

  • Please send me email or other mail informing me of special offers of related products or services from other companies.

  • Please do not send me email or other mail informing me of special offers of related products or services from other companies.

5. Children

We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian.

6. Other Websites

Various Web sites may be linked to from this site. If you click a link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance (

7. Contact Us

If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website, you may contact us at (800) 762-3196. You will be required to provide identifier information to assure that this information is not released to others. We reserve the right to modify this policy in the future. If we do so, notice will be posted on our home page.

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  • “Your phone operators are the most professional I have ever had the pleasure to work with! As a senior citizen I have forgotten to cancel my alarm system and they are most helpful and understanding not to mention cheerful. Please thank all of your employees on my behalf.”

    -- JBIGGS
  • “I love the fact that you are family owned and operated. I loved the sales rep. Bonnie, and the technician, Bryan.”

    -- LEAHC
  • “Within a few months after Hue&Cry installed my full house alarm system I was the victim of a noon time, mid-week burglary…once inside the suspect activated the alarm sensor. The burglar fled and my possessions were safe. Thank you, Bonnie and Hue&Cry.”

  • “I have been with Hue&Cry for about two years. I am a single person with Type 1 diabetes. I have low blood sugars during the night. If my blood sugars get too low, I could die. I have Hue&Cry call me twice a night. They always call on time and if there is a problem, they call my first contact or 911. Before I used Hue&Cry, I was always afraid to go to bed. I have been very happy with their services, and I do sleep better at night knowing that someone is checking on me.”

    -- RCLARK
  • “Hue and Cry produced a great bulk rate quote for our Neighborhood Watch Program. 20% of the residents have alarms now. Bonnie was terrific to work with, very professional, not pushy and very thorough. After the sale service has been unbeatable. They are local and respond without hesitation. If anyone is looking for a security system I would highly recommend them.”

    -- JWHITE
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Affiliations/Business Partners
Automatic Fire Alarm Association

Better Business Bureau

California Automatic Fire Alarm Association

Central Station Alarm Association

National Burglar and Fire Alarm Association

National Fire Protection Association

National Institute for Certification in Engineering Technologies

Underwriters Laboratories

Western Burglar and Fire Alarm Association
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